Review of JustHost: Bang for Your Hosting Buck
JustHost offers great features and outstanding speed and uptime record. Unfortunately they are let down by technical support that has left many clients unhappy. Their great features are worth considering if you don’t need a lot of technical support. Here’s what we found out:
Summary
Just Host has a good product offering for a competitive price. Their contract terms are quite long for the best prices, though. I would hesitate to commit to any host for FOUR years. You do get a good bang for you buck, but if you choose Just Host, I would still register my domains elsewhere for security.
| Price: |
95 |
| Features: |
98 |
| Speed: |
98 |
| Uptime: |
98 |
| Reliability: |
90 |
| Customer support: |
80 |
| Customer experience: |
80 |
| TOTAL: |
91 |
Detailed overview
| Unlimited Stuff |
- Disk Space
- Hosted Domains
- Email accounts
- Data Transfer
- FTP accounts
- MySQL Databases
|
| True Limits |
- Not allowed to use disk space for online backups (for files unrelated to the website)
- 50,000 inodes
- 10% of server CPU and/or resources
|
| Free Stuff |
- 1 free domain name with Basic Plan
- 3 free domains with Premium Plan
|
| Hosting platforms |
|
| Control panel |
|
| Technical support |
24/7 Phone, Email and Live |
| Contract term |
- Cheapest: 48 months / $3.45
- Most expensive: monthly $7.95
|
| Customer experience roundup |
Based on various user reviews, Just Host rates average. There are many users who absolutely love it, but quite a few who feel the complete opposite. It appears that they enforce the suspension policy on excessive use of resources very strictly and therefore may cause you trouble if your site is very large or resource intensive. Customer service is not very highly rated for knowledge. The cPanel lacks custom DNS controls for the free domains, so if you get your domain free from them, you may have trouble transferring it to a new host in the future. |
| Uptime |
- Claim: 99.9%
- True: 98.739%
|
| Features |
Very extensive selection of features. You will most likely find anything you could ever need here. |
| Plans |
JustHost offers two different plans: Basic Plan and Premium Plan. The only difference between them is that with Premium Plan you get 3 free domains, instead of just one. |
| Price |
- Basic Plan: $3.45 / month / 48 month contract | $7.95 / monthly
- Premium Plan: $6.95 / month / 48 month contract | $11.95 / month
- Available contract lengths are 48, 36, 24, 12, 6 and 1 month
|
| Guarantees |
- Anytime Money Back Guarantee
|
| Technical quality |
Very good |
| Email services |
Choice of 3 different mail solutions |
| Warnings |
- Strict suspension policy on resource overuse
- Somewhat average overall user experience
- Linux hosting only
|