Review of JustHost: Bang for Your Hosting Buck

JustHost offers great features and outstanding speed and uptime record. Unfortunately they are let down by technical support that has left many clients unhappy. Their great features are worth considering if you don’t need a lot of technical support. Here’s what we found out:

Good value
THREE free domain names with Premium Plan
Excellent set of features
Outstanding uptime record
Low-ish “unlimited” restrictions
Technical support leaves something to be desired

Summary

Just Host has a good product offering for a competitive price. Their contract terms are quite long for the best prices, though. I would hesitate to commit to any host for FOUR years. You do get a good bang for you buck, but if you choose Just Host, I would still register my domains elsewhere for security.

Price: 95
Features: 98
Speed: 98
Uptime: 98
Reliability: 90
Customer support: 80
Customer experience: 80
TOTAL: 91

Detailed overview

Unlimited Stuff
  • Disk Space
  • Hosted Domains
  • Email accounts
  • Data Transfer
  • FTP accounts
  • MySQL Databases
True Limits
  • Not allowed to use disk space for online backups (for files unrelated to the website)
  • 50,000 inodes
  • 10% of server CPU and/or resources
Free Stuff
  • 1 free domain name with Basic Plan
  • 3 free domains with Premium Plan
Hosting platforms
  • Linux
Control panel
  • cPanel
Technical support 24/7 Phone, Email and Live
Contract term
  • Cheapest: 48 months / $3.45
  • Most expensive: monthly $7.95
Customer experience roundup Based on various user reviews, Just Host rates average. There are many users who absolutely love it, but quite a few who feel the complete opposite. It appears that they enforce the suspension policy on excessive use of resources very strictly and therefore may cause you trouble if your site is very large or resource intensive. Customer service is not very highly rated for knowledge. The cPanel lacks custom DNS controls for the free domains, so if you get your domain free from them, you may have trouble transferring it to a new host in the future.
Uptime
  • Claim: 99.9%
  • True: 98.739%
Features Very extensive selection of features. You will most likely find anything you could ever need here.
Plans JustHost offers two different plans: Basic Plan and Premium Plan. The only difference between them is that with Premium Plan you get 3 free domains, instead of just one.
Price
  • Basic Plan: $3.45 / month / 48 month contract | $7.95 / monthly
  • Premium Plan: $6.95 / month / 48 month contract | $11.95 / month
  • Available contract lengths are 48, 36, 24, 12, 6 and 1 month
Guarantees
  • Anytime Money Back Guarantee
Technical quality Very good
Email services Choice of 3 different mail solutions
Warnings
  • Strict suspension policy on resource overuse
  • Somewhat average overall user experience
  • Linux hosting only