Review of Fat Cow: Hosting on a Budget

Fat Cow is fast becoming a very popular web host. In recent years they have grown quickly, and some growing pains remain. All in all they provide a good value. Here’s the lo-down:

New kid on the block – hungry for success
Feature packed
Unlimited pretty much everything
Fast
Some growing pains, as evidenced by user reviews
True limits of “unlimited” use vaguely expressed

Summary

Fat Cow is becoming a very popular host. Their brand is great, funny and appealing, but it is worth checking out what’s behind the scenes. Fat Cow is a decent host for reasonably small sites for a very good price. If you expect your site to get more traffic, or gain in size HostGator is the way to go.

Price: 96
Features: 96
Speed: 93
Uptime: 92
Reliability: 92
Customer support: 92
Customer experience: 90
TOTAL: 93

Detailed overview

Unlimited Stuff
  • Disk Space
  • Hosted Domains
  • Bandwidth
  • Email accounts
  • Subdomains
  • MySQL Databases
True Limits
  • Not allowed to use disk space for online backups (for files unrelated to the website)
  • Like many other budget hosts, Fat Cow is evasive in defining what exactly their “unlimited” policy means. Even after grilling the pre-sales support, they would not tell me what would be considered outside “normal” use.
Free Stuff
  • Free domain name
  • Free 2GB Carbonite desktop backup for 1 year
  • $25 Yahoo Sponsored Search Credits
  • $50 Google AdWords Credits
  • Free Submitnet basic plan
Hosting platforms
  • Linux
Control panel
  • Custom control panel
Technical support 24/7 Phone, Email and Live
Contract term
  • 12 months / $5.50 / month = $66 / year
Customer experience roundup FatCow has copped some flak in many user reviews. Some users seem to be plagued by service interruptions, and receive poor or no technical support. Remember, however, that Fat Cow is geared towards small and medium sized sites, and you pay next to nothing for it. It is a good choice for your first web host.
Uptime
  • Claim: no claim
  • True: 99.252%
Features Very extensive selection of features. You will most likely find anything you could ever need here.
Plans Fat Cow only offers one true hosting plan at a flat price of $66 a year.
Price
  • $5.50 / month / 12 months
Guarantees
  • 30 Day Money Back Guarantee
Technical quality Very Good
Email services Webmail, POP3/IMAP
Warnings
  • Vague limitations of overuse in TOS
  • Some customer problems reported in review
  • On checkout they will try to up-sell you some features that should be standard
  • No backup, unless you pay for it
  • No monthly plan
  • Linux hosting only